Flu Treatment

Get a prescription for antiviral medicine after an online consultation with our medical team.

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Mon-Fri 7AM-6PM,
Sat,Sun 8AM-12PM PST

Mon-Fri 7AM-6PM    Sat,Sun 8AM-12PM PST

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Get a prescription for the flu

Having influenza (flu) can be a miserable experience and it feels very different from a typical cold. We can help if you have symptoms of the flu combined with a chronic medical condition, pregnancy, or an outbreak in your area.

We can only prescribe treatment if you developed flu symptoms in the last 48 hours.

Guaranteed Doctor Response


How It Works

Requesting a prescription takes a few minutes. It’s easier than you think.

Answer health questions

These questions cover your medical history, symptoms, current medicines, and allergies. It’s important to answer them truthfully.

Select pharmacy

Select any pharmacy in your state. We send your prescription electronically. You’ll pay for the medicine at the pharmacy.

Pay visit fee

Pay the visit fee to us. Later you’ll pay for the medicine at the pharmacy.

Doctor review

One of our doctors or nurse practitioners will review everything. In some states you'll have an immediate video call with our team, in others we just need to give you a call.

Popular Pharmacies

Who we help

Most people with flu will show some of these symptoms. Flu is different from the common cold.

  • Sudden onset of fever, muscle aches, and fatigue
  • Joint pains
  • Dry cough

Who we can't help

If any of the following apply, you should see a doctor in person and not use Lemonaid.

  • Flu symptoms for more than 48 hours
  • Under 18 or 65 and older
  • Experiencing confusion
  • Short of breath, wheezing, or having difficulty breathing
  • Hospitalized during the past week
  • Severe neck pain with sensitivity to light or sound
  • Dizziness and making low amounts of urine
  • Severe throat pain or difficulty swallowing

Treatment & Risks

It’s important to understand the treatment we recommend and the potential risks involved.

Medicine We Prescribe

Oseltamivir (Tamiflu) and zanamivir (Relenza) are both prescription antiviral medicines that may shorten the duration of flu by 1 day. You must begin taking oseltamivir or zanamivir within 48 hours of onset of flu symptoms. You'll take the medicine for 5 days. See our FAQs for information about how they work.

Risk of Side Effects

Oseltamivir and zanamivir are generally safe but they can also cause serious side effects, including but not limited to allergic reaction, severe skin reactions, gastrointestinal bleeding, liver inflammation, seizures, delirium, behavior changes, and altered mental status. Read the package insert that comes with the medicine for a full list of side effects and warnings.

Risk of Misdiagnosis

We diagnose the flu based on your symptoms, but there's always a risk of misdiagnosis. We only prescribe a treatment when it's appropriate based on evidence-based guidelines.

If we treat you for the flu even though you don't have it, you'd be taking an antiviral unnecessarily and taking on the small risk of side effects from the medicine without any clear benefit. There's also a risk that the medicine we prescribe won't work, even if we correctly diagnosed you with the flu.

Alternative Treatment Options

Even if you have the flu, our decision to treat you with antiviral medicine depends on a number of factors, including your medical history and the infection risk based on where you live. Other providers may elect to treat cases of flu that we do not. If we decide not to treat you, we'll tell you when you should seek care from a doctor in person.

Whether we decide to treat you or not, you have the right to decline our recommended treatment plan and seek care from another doctor.



We're based in San Francisco. You can call us or hit us with questions on instant chat during business hours. You can send us a secure message through your Lemonaid account any time.

Email medical records

If you have a primary care provider, it’s important to keep them informed.

Go to your account to email a summary of the care we provide so you can share this information with your doctors. Or, contact us if you want us to send the summary of your care to your doctors. It's important that we're part of your overall care, not separated from it.

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