Have an immediate video consultation with our medical team. During the video we can send a prescription for an antiviral medicine to your local pharmacy.
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Having influenza (flu) can be a miserable experience and it feels very different from a typical cold. We can help if you have symptoms of the flu combined with a chronic medical condition, pregnancy, or an outbreak in your area.
We can only prescribe treatment if you developed flu symptoms in the last 48 hours.
These questions cover your medical history, symptoms, current medicines, and allergies. It’s important to answer them truthfully.
Select any pharmacy in your state. We send your prescription electronically. You’ll pay for the medicine at the pharmacy.
Pay the visit fee to us. Later you’ll pay for the medicine at the pharmacy.
You’ll immediately have a short video consultation with a member of our medical team. If you’re in IL, MI, NY, PA, WA, you don't need to do a video chat. The medical team will message you within 2 hrs.
Oseltamivir (Tamiflu) and zanamivir (Relenza) are both prescription antiviral medicines that may shorten the duration of flu by 1 day. You must begin taking oseltamivir or zanamivir within 48 hours of onset of flu symptoms. You'll take the medicine for 5 days. See our FAQs for information about how they work.
Oseltamivir and zanamivir are generally safe but they can also cause serious side effects, including but not limited to allergic reaction, severe skin reactions, gastrointestinal bleeding, liver inflammation, seizures, delirium, behavior changes, and altered mental status. Read the package insert that comes with the medicine for a full list of side effects and warnings.
We diagnose the flu based on your symptoms, but there's always a risk of misdiagnosis. We only prescribe a treatment when it's appropriate based on evidence-based guidelines.
If we treat you for the flu even though you don't have it, you'd be taking an antiviral unnecessarily and taking on the small risk of side effects from the medicine without any clear benefit. There's also a risk that the medicine we prescribe won't work, even if we correctly diagnosed you with the flu.
Even if you have the flu, our decision to treat you with antiviral medicine depends on a number of factors, including your medical history and the infection risk based on where you live. Other providers may elect to treat cases of flu that we do not. If we decide not to treat you, we'll tell you when you should seek care from a doctor in person.
Whether we decide to treat you or not, you have the right to decline our recommended treatment plan and seek care from another doctor.
We're based in San Francisco. You can call us or hit us with questions on instant chat during business hours. You can send us a secure message through your Lemonaid account any time.
If you have a primary care provider, it’s important to keep them informed.
Go to your account to email a summary of the care we provide so you can share this information with your doctors. Or, contact us if you want us to send the summary of your care to your doctors. It's important that we're part of your overall care, not separated from it.
