23andMe has always been committed to empowering you with health insights from your DNA, and now that Lemonaid Health is part of the 23andMe family you can also get high quality, convenient healthcare services. Lemonaid's licensed and experienced online medical team and pharmacy are here to provide care when and where you need it.
Choose from over 30 telehealth services that Lemonaid Health offers. You’ll get the same level of professional care as a traditional doctor’s office but in a more convenient way – all online.
Your consultation and care will be provided by an experienced team of medical professionals who are licensed in 50 states.
If appropriate, the physician or nurse practitioner will write a prescription that can be shipped for free straight to your door - in discreet packaging.
If you’re already a 23andMe Health + Ancestry customer, you can connect with a doctor or nurse practitioner to receive personalized healthcare recommendations based on your medical history and select 23andMe Health Reports.
For US customers who are 18 and older.
Lemonaid Health was founded in 2013 with one goal: to bring more convenient, affordable healthcare to everyone in the United States. The company has since helped hundreds of thousands of patients get access to high-quality care from the comfort of their homes. Now that Lemonaid Health is part of the 23andMe family, together we’re on a mission to change the future of healthcare and empower people to take even more control of their health.
23andMe acquired Lemonaid Health in Fall 2021 so, together, we can bring personalized healthcare to all of our customers. Lemonaid Health has been a pioneer in telemedicine and digital pharmacy. They are passionate, patient-obsessed people who want to bring better healthcare to everyone in an affordable, accessible way. Their focus on the patient and its philosophy of delivering individualized care fits perfectly with 23andMe's mission-driven focus on empowering people to take control of their health.
We provide the same level of professional care as a traditional doctor’s office, but more conveniently, because we’re 100% online. With telehealth you don’t have to wait days for an appointment.
Just like a traditional doctor’s office, our doctors and nurse practitioners need to ask you questions to work out whether it’s safe and appropriate to give you care, which may require us following up with you through a phone call or video visit. If appropriate, we can write a prescription and ship it for free straight to your home.
We’re committed to providing you with a safe, protected place to receive personalized healthcare. Protecting our patients’ health information has always been a priority with the hundreds of thousands people we’ve cared for and it always will be.
And rest assured, you are in control of your data. You can request access, correct, or delete your account by contacting us at [email protected].
You can learn more about our commitment to privacy here.
Lemonaid Health doesn’t accept insurance, but with consultations starting at just $25, our goal is to make seeing a provider available to everyone. Our mail order pharmacy accepts out-of-pocket cash payment for medications, and by ordering through us, you get the convenience of having competitively-priced medications sent directly to your door with free shipping and discreet packaging. If you prefer, you can also ask us to send your prescription to your local pharmacy.
If you have a FSA or HSA, your consult fee and medications may be eligible for reimbursement.
Lemonaid Health can treat patients in all 50 states and Washington DC.
You must be at least 18 years old to use Lemonaid Health. Please use your legal name and correct date of birth - if your name and DOB don’t match what’s on your photo ID, we may not be able to treat you.
Please go to each service page to review the service-specific FAQs in order to verify any unique requirements or limitations.
At certain times, our doctors and nurse practitioners may not be able to provide telehealth care. If that is the case, we may ask you to seek care in person.