Refund Policy

LEMONAID REFUND POLICY

Last updated: September 27, 2023

All fees and payments due to or charged by Lemonaid Health (including for memberships, auto-prescription refills, visits, or other product offerings) are non-refundable, non-cancellable, non-exchangeable, and non-creditable. We do not offer refunds for partially used Services (as defined in our Terms of Use).

You are fully liable for all charges to your account, including any unauthorized charges.

If you feel we have made an error in the filling of your prescription or billing of Services, please contact us by calling our Patient Support Team or by messaging us via secure messaging in your account.

For information on how to cancel your Services, including memberships, auto-prescription refills, and other product offerings, please see our Terms of Use.

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