Skip to main content
Lemonaid Health

Consent to Sensitive Data Processing

LEMONAID CONSENT TO THE PROCESSING OF SENSITIVE INFORMATION

Last updated: Dec 14th, 2022

Lemonaid provides highly personalized services and experiences based on Health Information and other sensitive information. Because of this, we are required to obtain your consent prior to processing such information.


Sensitive information includes, but is not limited to, Personal information that reveals your racial or ethnic origin, religious beliefs, health conditions or diagnosis, sex life or sexual orientation, government identification, citizenship or immigration status, genetic data, precise geolocation, or as otherwise defined in applicable laws. This means data such as your Health Information is sensitive, including certain Self-Reported Information, Account Information, and more.

As described in our Privacy Policy, the ways we use your sensitive information include:

  • Provide, develop, maintain, operate, improve, enhance, administer, protect, and troubleshoot our Services and your experience with them, including developing new product tools and features

  • Operate our business, including billing, accounting, and improving our internal operations

  • Track and analyze trends and usage of the Services

  • Communicate with you, including customer support, reminders about your telehealth appointment, prescription-related notifications, to inform you of our Services, and other offers and information that we believe may be of interest to you

  • Customize and tailor your experience of the Services

  • Secure our systems, prevent fraud and protect the security of Lemonaid systems

  • Enhance the security and safety of our Services

  • Verify your identity and prevent, detect, and investigate fraud and other potentially illegal or prohibited activities

  • Enforce, investigate, and report conduct violating our Terms of Service and other policies that govern your use of the Services

  • Comply with our licensing, legal, and regulatory obligations

If you do not consent to the processing of your sensitive information, we will not be able to provide you with our Services requiring processing of sensitive information. Instead, you will exit the account registration process.

We will process your sensitive information for as long as you continue to have a Lemonaid account or as permitted or required by law. You may withdraw your consent at any time by contacting us at [email protected]. Withdrawing consent does not impact the lawfulness of any processing that took place while we had your consent to do so. Those processes cannot be reversed or undone.