It's very easy to use our ED service and to complete a Lemonaid visit. It takes most patients a few minutes to complete a Lemonaid visit. During business hours one of our doctors or nurse practitioners will review your visit within 24 hours.
To complete a visit you need to select one of the four medicines, answer our simple health questions and take a photo of yourself. To form a relationship with you it’s important that our doctors or nurse practitioners can see you. Then you select a local pharmacy where you want us to send your prescription, and finally you enter your payment details to pay our visit fee. You can select a pharmacy in your community or you can use our mail order partner PHIL. You pay the pharmacy for your medicines just like you would for a prescription from a doctor or nurse practitioner in person. In some states you’ll have a short video visit with a member of our medical team immediately after making payment during normal business hours.
Our medical team will review all your information to make sure you've a good candidate for treatment and that it's appropriate for us to treat you without meeting you in person. If we need any more information we'll send you a message or call you. If appropriate to treat you we'll send your prescription to the pharmacy electronically.
We also ask if you want us to order you investigative tests. These routine lab tests look for other potential underlying causes of your ED that if left untreated could cause premature death or permanent disability. If you ask us to order these tests we'll order them at Quest Diagnostics. Quest Diagnostics has over 2,200 centers throughout the US and you can go to any of them. Asking us to order these tests does not delay your care. It simply gives you and us helpful information about potential underlying causes of your ED. We'll always explain what your test results mean and what, if anything, you should do next.
